The second-hand marketplace Shoppers Share Frustration About Size Modifications
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with similar services.
It has advised users to review their products and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Changes
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
